Portal
connections.nationalgrid.co.uk (different to Northern Powergrid)
NGED — secondary DNO
For the small western edge of our service area covered by NGED (National Grid Electricity Distribution) rather than Northern Powergrid. We hold credentials on both DNO portals and submit applications in-house — you never deal with either operator directly.
When NGED applies
NGED operates in a small western strip of our service area — typically around Alston Moor, upper Weardale, and Yorkshire Dales fringe villages. About 5% of our customers fall into NGED rather than Northern Powergrid. Check your electricity bill to confirm which DNO serves you.
connections.nationalgrid.co.uk (different to Northern Powergrid)
14-28 working days residential, 30-90 days commercial
Free for residential under 16 kVA; £400-£2,500 commercial study fees (aligned with all UK DNOs)
connections.nationalgrid.co.uk/maps — colour-coded network headroom by area
Our accreditations
NICEIC Approved
D124458
Electrical contractor
Gas Safe Register
947841
Gas appliances
Heat Geek Trained
Heat pump design specialists
TrustMark
Government endorsed
Quality scheme
SafeContractor
Approved
H&S accredited
ISO 9001
2015
Quality management
ISO 14001
2015
Environmental management
ISO 45001
2018
OH&S management
PAS 2030
:2019
Retrofit standard
NAPIT
Member
Electrical inspection
F-Gas Certified
Air conditioning refrigerant
NICEIC Approved
D124458
Electrical contractor
Gas Safe Register
947841
Gas appliances
Heat Geek Trained
Heat pump design specialists
TrustMark
Government endorsed
Quality scheme
SafeContractor
Approved
H&S accredited
ISO 9001
2015
Quality management
ISO 14001
2015
Environmental management
ISO 45001
2018
OH&S management
PAS 2030
:2019
Retrofit standard
NAPIT
Member
Electrical inspection
F-Gas Certified
Air conditioning refrigerant
Every accreditation listed is independently verified. We carry the registration numbers — ask for any on request.
We hold credentials on both Northern Powergrid and NGED application portals. You don't need to know which DNO serves you — we'll work that out and submit the right application.