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Residential · Heat pump

Gateshead — Vaillant aroTHERM plus heat pump on Victorian terrace

A Heat Geek-designed Vaillant aroTHERM plus retrofit on a Gateshead Victorian end-of-terrace. The owners were replacing an aging combi boiler and wanted to claim the £7,500 BUS grant. Room-by-room heat loss survey identified 4 radiator upgrades needed; living room and main bedroom radiators kept original.

Gateshead, NE10 · Completed February 2026 · Sarah & Mark T.

Headline result

£7,500 BUS grant + projected 38% lower heating cost

Heat pump output
7 kW
SCOP achieved (Y1)
3.9
BUS grant
£7,500
Net install cost
£4,200
Estimated annual heating
£720
Vaillant aroTHERM plus heat pump installed on a Gateshead Victorian terrace

System specification

Vaillant aroTHERM plus 7 kW air source heat pump (R290 propane refrigerant). 200L Mixergy hot water cylinder. Vaillant sensoCOMFORT controller. Wall-mounted outdoor unit on the rear yard wall with rubber isolation pads. 4 radiator upgrades to double-panel K2 in spare bedroom, kitchen, bathroom and dining room. Underfloor heating preserved in extension where original. Whole-house heat loss 6.2 kW at -2°C design day.

Property

3-bed end-of-terrace, c.1905, solid brick walls, partial cavity insulation, EPC D

The Gateshead property is a typical Victorian end-of-terrace — solid brick external walls, partial cavity insulation in the rear extension, EPC band D. The owners had been considering a heat pump for 18 months but were anxious about retrofit complexity and radiator upgrade costs. The trigger was the aging Worcester Greenstar combi (15 years old) needing a 3rd repair in 14 months.

Our Heat Geek-trained heat loss survey took 90 minutes and produced a room-by-room breakdown showing whole-house heat loss of 6.2 kW at the Gateshead -2°C design day. The existing radiator stock was a mix of original 1970s single-panel K1s (too small for heat pump flow temperatures) and replacement double-panel K2s from a 2018 refurb. Four radiators needed upgrading; the living room and main bedroom K2s were large enough to keep.

We specified the Vaillant aroTHERM plus 7 kW specifically for the R290 propane refrigerant (the lowest-GWP option on the UK market — 225× lower than R32) and for the compact footprint that fit cleanly on the rear yard wall. The Mixergy 200L hot water cylinder was chosen for its high-temperature stratification — gives the family of 4 reliable shower availability without oversizing.

The install took 5 working days: day 1 scaffolding + outdoor unit prep, days 2-3 indoor pipework + cylinder + radiator upgrades, day 4 commissioning + customer handover, day 5 reactive snags + filter clean. BUS grant application submitted on commissioning; received £7,500 deduction on the invoice within 4 weeks.

After 4 months of winter operation the heat pump delivered a SCOP of 3.9 — above the design estimate of 3.5 and well above the typical 2.8-3.2 we see from non-Heat-Geek installers. The owners report the house feels noticeably warmer (consistent 21°C in living spaces vs the boiler's peak-and-trough cycles) and the running cost is tracking 38% below the prior gas boiler year on year.

Vaillant aroTHERM plus retrofit on a Victorian terrace is one of our most common project types in Tyne and Wear — there are tens of thousands of similar properties in Gateshead, Newcastle, Sunderland, and South Shields where the retrofit pattern is well-understood and the BUS grant materially shifts the economics.

Our accreditations

Accredited, certified, and backed by independent standards

AMP Renewables accreditations: MCS Certified · NAPIT · TRUSTMARK Government Endorsed · SafeContractor Approved · Citation ISO 9001/14001/45001 · NICEIC Approved Contractor · Disability Confident Committed · Gas Safe Register · PAS 2030 · Tesla Certified Installer · Sigenergy Approved Installer · Fox ESS Approved Installer

MCS Certified

NAPM47760

Heat pumps & solar

NICEIC Approved

D124458

Electrical contractor

Gas Safe Register

947841

Gas appliances

Heat Geek Trained

Heat pump design specialists

SafeContractor

Approved

H&S accredited

ISO 9001

2015

Quality management

ISO 14001

2015

Environmental management

ISO 45001

2018

OH&S management

PAS 2030

:2019

Retrofit standard

NAPIT

Member

Electrical inspection

F-Gas Certified

Air conditioning refrigerant

Tesla Certified Installer

Powerwall battery storage

Sigenergy Approved Installer

SigenStor battery storage

Fox ESS Approved Installer

EVO & Cube battery storage

MCS Certified

NAPM47760

Heat pumps & solar

NICEIC Approved

D124458

Electrical contractor

Gas Safe Register

947841

Gas appliances

Heat Geek Trained

Heat pump design specialists

SafeContractor

Approved

H&S accredited

ISO 9001

2015

Quality management

ISO 14001

2015

Environmental management

ISO 45001

2018

OH&S management

PAS 2030

:2019

Retrofit standard

NAPIT

Member

Electrical inspection

F-Gas Certified

Air conditioning refrigerant

Tesla Certified Installer

Powerwall battery storage

Sigenergy Approved Installer

SigenStor battery storage

Fox ESS Approved Installer

EVO & Cube battery storage

Every accreditation listed is independently verified. We carry the registration numbers — ask for any on request.

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