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Residential · Heat pump

Gateshead — Vaillant aroTHERM plus heat pump on Victorian terrace

A Heat Geek-designed Vaillant aroTHERM plus retrofit on a Gateshead Victorian end-of-terrace. The owners were replacing an aging combi boiler and wanted to claim the £7,500 BUS grant. Room-by-room heat loss survey identified 4 radiator upgrades needed; living room and main bedroom radiators kept original.

Gateshead, NE10 · Completed February 2026 · Sarah & Mark T.

Headline result

£7,500 BUS grant + projected 38% lower heating cost

Heat pump output
7 kW
SCOP achieved (Y1)
3.9
BUS grant
£7,500
Net install cost
£4,200
Estimated annual heating
£720
Vaillant aroTHERM plus heat pump installed on a Gateshead Victorian terrace

System specification

Vaillant aroTHERM plus 7 kW air source heat pump (R290 propane refrigerant). 200L Mixergy hot water cylinder. Vaillant sensoCOMFORT controller. Wall-mounted outdoor unit on the rear yard wall with rubber isolation pads. 4 radiator upgrades to double-panel K2 in spare bedroom, kitchen, bathroom and dining room. Underfloor heating preserved in extension where original. Whole-house heat loss 6.2 kW at -2°C design day.

Property

3-bed end-of-terrace, c.1905, solid brick walls, partial cavity insulation, EPC D

The Gateshead property is a typical Victorian end-of-terrace — solid brick external walls, partial cavity insulation in the rear extension, EPC band D. The owners had been considering a heat pump for 18 months but were anxious about retrofit complexity and radiator upgrade costs. The trigger was the aging Worcester Greenstar combi (15 years old) needing a 3rd repair in 14 months.

Our Heat Geek-trained heat loss survey took 90 minutes and produced a room-by-room breakdown showing whole-house heat loss of 6.2 kW at the Gateshead -2°C design day. The existing radiator stock was a mix of original 1970s single-panel K1s (too small for heat pump flow temperatures) and replacement double-panel K2s from a 2018 refurb. Four radiators needed upgrading; the living room and main bedroom K2s were large enough to keep.

We specified the Vaillant aroTHERM plus 7 kW specifically for the R290 propane refrigerant (the lowest-GWP option on the UK market — 225× lower than R32) and for the compact footprint that fit cleanly on the rear yard wall. The Mixergy 200L hot water cylinder was chosen for its high-temperature stratification — gives the family of 4 reliable shower availability without oversizing.

The install took 5 working days: day 1 scaffolding + outdoor unit prep, days 2-3 indoor pipework + cylinder + radiator upgrades, day 4 commissioning + customer handover, day 5 reactive snags + filter clean. BUS grant application submitted on commissioning; received £7,500 deduction on the invoice within 4 weeks.

After 4 months of winter operation the heat pump delivered a SCOP of 3.9 — above the design estimate of 3.5 and well above the typical 2.8-3.2 we see from non-Heat-Geek installers. The owners report the house feels noticeably warmer (consistent 21°C in living spaces vs the boiler's peak-and-trough cycles) and the running cost is tracking 38% below the prior gas boiler year on year.

Vaillant aroTHERM plus retrofit on a Victorian terrace is one of our most common project types in Tyne and Wear — there are tens of thousands of similar properties in Gateshead, Newcastle, Sunderland, and South Shields where the retrofit pattern is well-understood and the BUS grant materially shifts the economics.

Our accreditations

Accredited, certified, and backed by independent standards

NICEIC Approved

D124458

Electrical contractor

Gas Safe Register

947841

Gas appliances

Heat Geek Trained

Heat pump design specialists

TrustMark

Government endorsed

Quality scheme

SafeContractor

Approved

H&S accredited

ISO 9001

2015

Quality management

ISO 14001

2015

Environmental management

ISO 45001

2018

OH&S management

PAS 2030

:2019

Retrofit standard

NAPIT

Member

Electrical inspection

F-Gas Certified

Air conditioning refrigerant

NICEIC Approved

D124458

Electrical contractor

Gas Safe Register

947841

Gas appliances

Heat Geek Trained

Heat pump design specialists

TrustMark

Government endorsed

Quality scheme

SafeContractor

Approved

H&S accredited

ISO 9001

2015

Quality management

ISO 14001

2015

Environmental management

ISO 45001

2018

OH&S management

PAS 2030

:2019

Retrofit standard

NAPIT

Member

Electrical inspection

F-Gas Certified

Air conditioning refrigerant

Every accreditation listed is independently verified. We carry the registration numbers — ask for any on request.

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